Starbucks outlines new plans to reopen stores amid the coronavirus pandemic—and how those changes will impact catastrophe pay for its employees. https://t.co/eVVZe3Ezl5— ABC News (@ABC) April 17, 2020
CEO Kevin Johnson said the company will transition to a new phase of operations in the U.S., "best described as 'monitor and adapt,' based on experience in China during COVID-19."
Beginning May 4, Starbucks will reopen "as many stores as we can with modified operations and best in class safety measures, and intend for any partner who is healthy and well to come back to work."
The coffee chain will extend "service pay" through the end of May, which gives an additional $3 per hour to healthy employees who choose to work. The company will also extend "catastrophe pay" for employees who have been diagnosed or exposed to COVID-19, so they can stay home in quarantine.
Some Starbucks stores will continue as drive-thru only, others may utilize the mobile ordering experience for contactless pickup and delivery and others may reopen for 'to-go' ordering."