Why is ride-hail tipping so confusing?
If you've ever felt unsure about how much to tip your driver on apps like Uber or Lyft, you're not alone. There's a lot of confusion around tipping etiquette on app-based rides, and much of it can be traced back to Uber's beginnings. As the app that made ride-hailing a thing in the first place, Uber established many of the standards around how we use those services, including the forgoing of tips. But as the ride-hail market has changed, that's become less of a good deal for drivers.
Do you tip Uber/Lyft drivers??