-Lush UK has announced that they are sick of fighting with algorithms and paying to be in peoples' feeds; they want to speak to customers directly
-They are willing to speak with people via phone, live chat, or email
-Lush USA will continue to have a social media presence
-The source points to Apple as a brand that succeeds despite a big social media presence
The "break-up post" in question:
Source 1 / Source 2
ONTD Business Executives™, what do you think of this?