His wife Kenya Duke and daughter were at the Cincinnati Airport in Ohio waiting for a flight to San Francisco.
“So, they tell everybody to line up for first [class]. My wife gets in line, and the guy working the gate at B21, Cincinnati Airport asks my wife, ‘Oh, are you in first?’ And my wife said, ‘Yeah, I am.’ And then my wife said, ‘Are you not gonna ask the guy behind me?’ And he goes, ‘No.’ My wife said, ‘Why?’ He said, ‘Cause I don’t feel like it.’ The guy behind her’s a white dude, and the ticket agent was a white dude. But he asked the black lady, ‘Are you in first?’ But not the white dude."
Delta addresses the allegations :
Duke had lined up to board her flight 30 minutes early and was standing outside of the designated boarding area. In an attempt to determine Duke’s boarding zone, the employee asked if she was in first class. According to the representative, the man behind Duke was a few feet away in a proper boarding area.
“Delta apologizes to this customer for her experience and we are reviewing the situation with our Cincinnati team to ensure a better customer interaction moving forward. We take situations like these very seriously and do not tolerate discrimination of any kind. We are in contact with the customer to better understand what transpired.”