Spotify users request refunds after over-the-top Drake promotion pic.twitter.com/i3sqT6hAYk— Engadget (@engadget) July 4, 2018
• Drake's latest album Scorpion dropped last Friday and Spotify® rolled out a massive promotion for the rapper, featuring him in nearly every single playlist possible. Yup, that's right, even playlists he had absolutely nothing to do with: for example the “Best of British” playlist.
• As a result several Spotify® Premium users demanded a refund because they considered this an advertisement on their ad-free accounts that they already pay for.
• A Reddit user shared his complaints on the website as well as a screenshot of his chat transcript with customer service showing that he had received a refund for this month. Others reported similar success while others said they were denied a refund from the streaming giant.
• The company declined to comment on the situation but sources say there have been few complaints and that there is no official refund policy on the matter.
Drake on Spotify pic.twitter.com/RvAZSzqgGO— utopian (@GkionisP) July 3, 2018
looking like a bad boy in that jacket pic.twitter.com/bi6ubMOdts— Shawn Mendes Updates (@MendesNewsDaiIy) June 28, 2018
What music streaming service do you use?
ONTD Spotify users, are you pissed?
Sources: 1 | 2 | 3 | 4 | 5 | 6 | 7