Yeah, it's really sad how someone's true colors appear when they go out to eat, or go shopping in a department store. My friend is so abrupt and kind of rude to servers. He doesn't even recognize it. I worry he thinks he's better than them or something. Although he's not as bad as he once was, it's still kind of irritating. I guess some people's sense of empathy shuts off when they open a menu, or step through those department store doors.