i agree with this.

as for the argument that "everyone has their point", everyone does not have their point. how would this woman coped if her entire family died? how would she cope if she witnessed a murder? part of overcoming terrible things that happen to us include developing coping skills. she could have consulted an attorney or talked to risk management at the hospital. hospitals are stressful environments and emotionally draining so there should have been some resources available to her and if there weren't, then the hospital needs to address that internally.

i feel very sorry for her family, but if it wasn't this situation, how do we know it wouldn't have been something else?